Website Terms of Use

Terms & Conditions

Welcome to the website of Jovclé (hereinafter referred to as Jovclé), which is operated by Jovclé (hereinafter referred to as “we”, “us” or “our”). Please read the following e-commerce terms and conditions in detail

These Terms and Conditions apply to the goods or services on the Jovclé Taiwan website (the Website), hereinafter referred to as Jovclé E-Commerce.

The purpose of this agreement is to protect the interests of “Yangshi Biotechnology Co., Ltd.” and you, if you click “I agree” or similar options, or order, pay, consume and other related behaviors in Jovclé, it means that you have been aware of and agreed to all the provisions of this agreement.

1. Users

When you use the services of this website, it means that you have read, understood and agreed to accept all the contents of this registration agreement and the subsequent modification and change provisions. If you are under the age of 20, you should not use the services of this website until your legal representative or guardian has read, understood and agreed to all the contents of this agreement and the subsequent modifications and changes, but if you have used the services of this website, it is deemed that you have obtained the consent of your legal representative or guardian.

You agree that when you apply to use this service, you will also join the company as a member, and the personal information you fill in will be protected and used by the company in accordance with the Personal Information Protection Act and the Privacy Statement, and agree that the company may provide you with the company’s e-newsletter and various services and offers by email, text message or other means.

If you want to make a purchase on this website, you must first fill in the email address or mobile phone number that you have legally obtained and are still valid for use during the first order process, and set a password by yourself. When you retain relevant information or complete a purchase on this website for the first time, the service system will record the email address or mobile phone number you fill in and the password you have set, and you agree that you should use this set of email address or mobile phone number and password to log in to this website in the future.

You have the obligation to keep your e-mail account or mobile phone number and password stored on this website, and you shall not disclose or provide the e-mail account or mobile phone number and password to a third party for information, or lend or transfer it to a third party for use. You agree that you shall be responsible for all actions taken by using the email account or mobile phone number and password to log in to the service system.

If you find that your email account or mobile phone number and password have been fraudulently used, please notify Luteng Life immediately; When we learn that your email account or mobile phone number and password have been fraudulently used, we will immediately suspend the processing and subsequent use of the transaction generated by the email account or mobile phone number.

2. Security of Personal Information

With regard to your personal data, Jovclé will comply with the provisions of the relevant laws and regulations on the protection of personal data. For personal data protection and privacy policy, please refer to the Jovclé Privacy Statement.

In order to complete the transaction, including, but not limited to, payment and delivery, you warrant that all information retained during the order process is complete, correct and appropriate to the circumstances at the time, and you must notify Jovclé immediately of any subsequent changes.

For the information retained by you, in addition to adopting a secure transaction mode, Jovclé undertakes to keep it confidential, and will not arbitrarily disclose or provide it to a third party except for the cooperating manufacturers or purchasing agents who provide relevant goods or services to complete the transaction or provide customer services. Depending on the nature of the transaction you are making, if international shipping is involved, the relevant partner or purchasing agent may be located abroad, and the information that must be provided to the relevant partner or purchasing agent in order to complete the transaction may involve international transmission.

Jovclé has the right to access or provide your personal data to the competent authorities, or to a third party who claims that their rights have been violated and provides appropriate proof in the following cases:

※ Prescribed by law or order, or by order of a judicial authority or other competent authority;

※ For the purpose of completing the transaction or enforcing the terms of this agreement, or if you violate the terms of this agreement;

※ To maintain the normal operation and safety of the Jovclé system;

※ To protect the legitimate rights and interests of Jovclé, other users, or third parties.

3. Online Ordering

In addition to these Terms and Conditions, the relevant information presented on the website for the sale of goods and the relevant pages during the order process, including the relevant transaction conditions, restrictions and instructions, is also part of the contract.

In principle, the consumption you make in Jovclé E-Commerce is provided by Jovclé as a subscription service, however, the information you browse or the consumption you make in Jovclé E-Commerce may also be an ordering service or purchasing service provided by a third party. You place an order with each of these third parties, or entrust each of these third parties to carry out purchasing services, and each such third party is responsible for performing them in accordance with the transaction conditions established by them, and Jovclé only provides marketing services, links, cash flow collection or information processing services on the e-commerce platform.

Once you have completed the order procedure on Jovclé in accordance with the manner, conditions and procedures set out on the website, it means that you make an offer and are willing to order the goods or services in accordance with the agreed contents, trading conditions or restrictions contained in these terms and conditions and the relevant website. If there is any change in the address or telephone number of the information you have retained, you shall immediately notify Jovclé to assist in the processing of the relevant information, and you shall not deny the order or refuse to pay on the grounds that the information does not match.

After you complete the online order process, the system will automatically send you a notice by e-mail or other means, but this notice only informs you that the system has received your order information, and does not mean that the transaction has been completed or the contract has been concluded, and Jovclé reserves the right to accept your order. If Jovclé confirms that the conditions of the transaction are correct, that the goods you have ordered are still in stock or that the services you have ordered are still available, and that there are no other circumstances in which Jovclé is unable to accept the order, Jovclé will notify the cooperating manufacturer directly without further notice, but you can check the status of the shipment on the website. Jovclé may refuse to accept an order if the conditions of the transaction are incorrect, the goods are not in stock, the service is not available, or if Jovclé is unable to accept the order.

If you choose to pay the price by credit card, the purpose of entering the credit card information online is to confirm the validity of the credit card with the card issuer and obtain the transaction authorization, which does not mean that you have made the payment, nor does it mean that the transaction has been completed or the contract has been formed, and Jovclé reserves the right to accept your order. You do not need to pay until Jovclé accepts your order, Jovclé will not claim credit card transactions and the amount of the transaction will not appear on your credit card statement.

You understand and agree that while Jovclé will endeavour to maintain the accuracy of the relevant data, Jovclé does not guarantee in any way, express or implied, that all information appearing on the website or related information is complete, correct and up-to-date. With regard to the maximum quantity of the relevant goods or services, Jovclé will only ship the goods and services in accordance with the information on the sales page of the relevant goods or services and the relevant pages in the order process.

If the specifications, images, descriptions, prices, or conditions of the relevant goods or services are incorrect, Jovclé may refuse to accept your order within two days after you have completed the order process.

For the goods or services you ordered, the pricing and payment method of the shipping fee shall be determined according to the description on the relevant website.

You may choose the place and method of delivery of the goods or services you have ordered in accordance with the methods, conditions and restrictions set out on the respective sales pages of the goods or services and the relevant pages of the ordering process. If the goods or services you have ordered are not delivered twice and cannot be contacted for more than three days, Jovclé will cancel the order and issue a full refund if the payment has been made.

You and Jovclé agree to be represented by electronic documents for all online purchases you make at Jovclé and in connection with such transactions; Jovclé’s computer system will automatically record the relevant electronic transaction information, you can also log in to the system through the network to query the relevant transaction information, if you find that the transaction information is incorrect, you should immediately notify Jovclé to correct, if you use the invoice carrier, please confirm that the information is correct before placing an order, if the information is not corrected immediately, the relevant responsibility will be borne by you.

For consumer complaints or disputes, you can log in to the system and follow the handling mechanism, procedures and relevant contact information set by the online customer service system to file a complaint or dispute, and Jovclé’s customer service staff will provide you with service as soon as possible.

4. About returns and refunds

If the goods you ordered are defective, you can request a full refund.

You may exercise your rights in accordance with the provisions of Article 19, Paragraph 1 of the Consumer Protection Act.

The methods and conditions for returning and refunding are subject to the Shopping Instructions.

If you receive a defect or damage to the outer packaging of the product, or if the product does not achieve the expected effect or feeling in use, please call 0800-076-688 or contact Jovclé customer service through one-on-one customer service, we will understand your use status and handle the return and exchange for you as soon as possible.

You understand and agree that in the event that you need to process a refund due to your request for a return or exchange, or because Jovclé is unable to accept all or part of your order, or if the contract is terminated or invalid for any reason, Jovclé may process the relevant documents required by laws and regulations such as invoices or rebates on your behalf.

5. Intellectual Property Rights

The software or programming used in the website and related channels of the Company or its subsidiaries, and all content on the website, including but not limited to copyrights, pictures, files, information, materials, website architecture, website screen arrangement, and web page design, are owned by the Company or other right holders in accordance with the law, including but not limited to trademark rights, patent rights, copyrights, trade secrets and know-how. No one may use, modify, reproduce, publicly broadcast, adapt, distribute, publish, reduce, decompile or reverse assemble for any purpose. If you want to quote or reprint the aforesaid software, programs or website content, you must obtain the prior written consent of the Company or other right holders in accordance with the law. It is your obligation to respect intellectual property rights, and if you violate it, you shall be liable for damages (including but not limited to litigation costs and attorney fees, etc.).

6. System security and backup

Jovclé will ensure that the system is reasonably expected to be secure; However, the system does not guarantee in any express or implied way that the data uploaded or transmitted by you will be displayed or processed normally, nor does it guarantee the correctness of the data transmission, if you find any errors or errors in the system, please notify Jovclé immediately.

The system backs up data on a regular basis, but Jovclé is not responsible for the accidental deletion of any data, or for the error or failure of backup, except in cases of intent or gross negligence.

7. Interpretation of the Contract

If all or part of the clauses, clauses, or all or part of the clauses, clauses, or relevant clauses set forth in these Terms and Conditions and related webpages are deemed invalid by the court or do not constitute part of the contents of the Contract, the validity of the remaining clauses or other provisions shall not be affected; Any clause or agreement that is found by the court to be invalid or does not form part of the content of the contract shall be interpreted or supplemented to the extent permitted by the relevant laws and regulations to the extent that it is consistent with the original clause or the original agreement.

The exercise or non-exercise of any of the rights obtained or asserted as a result of these Terms and Conditions and related webpages or related agreements shall not affect the exercise or non-exercise of the rights obtained or asserted in accordance with these Terms and Conditions and other provisions or relevant agreements on the relevant webpages.

According to Article 11, Paragraph 2 of the Consumer Protection Act, if there is any doubt about the terms of a stereotyped contract, it shall be interpreted in favor of the consumer.

8. Miscellaneous

You understand and agree that if Jovclé is required to indemnify or compensate you by law or contract for any reason, Jovclé’s indemnity or liability shall be limited to the amount of the refund or liability for the disputed transaction.

9. Governing Law and Jurisdiction

All online orders, transactions or behaviors conducted by you at Jovclé, as well as the terms and conditions of this Agreement and the agreement on the relevant webpages, shall be governed by the laws and regulations of the Republic of China. All disputes arising from your online ordering, transactions or behaviors in Jovclé, as well as disputes arising from the terms of this agreement or the agreement on the relevant website, if you are involved in litigation thereof, unless otherwise required by law, the Taipei District Court of Taiwan shall be the court of first instance.

All disputes arising from your online ordering, transactions or behaviors in Jovclé, as well as disputes arising from the terms of this agreement or the agreement on the relevant website, if you are involved in litigation thereof, unless otherwise required by law, the Taipei District Court of Taiwan shall be the court of first instance.